Outlets Manager

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval:
Director of Learning & Development, France

Hyatt Regency Morristown at Headquarters Plaza

US - NJ - Morristown

Bars/Restaurants/Outlets

Entry Level Manager

Full-time

Yearly US Dollar (USD) pay basis

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

Join our amazing team at Hyatt Regency Morristown
which is situated in the heart of downtown Morristown’s historical district near George Washington’s Headquarters, The Morris Museum, and Foster fields Living Historical Farm. Our newly renovated hotel features 256 guestrooms including 50 spacious studio suites. With more than 31,000 square feet of revitalized meeting and banquet space, the hotel provides premier meeting experience in the Tri-state area.

What are additional benefits working at Hyatt Regency Morristown

• Complimentary hotel nights and discounts at Hyatt properties around the world
• Tuition Reimbursement, 401K with company match, Employee Stock Purchasing Plan
• Free parking/ free meals
• Paid Family Bonding Time & Adoption Assistance
• Paid Vacation, Sick days, New Child Leave, Holidays

The Outlets Manager will oversee the food and beverage areas (grab-and-go market and lounge) within the hotel. Responsibilities may include scheduling, forecasting and training, ensuring compliance with federal, state and local laws as well as all operating procedures. This person may also coordinate special events at the hotel. The Outlets Manager must have strong communication and analytical skills. Food and Beverage cost control experience is helpful.

• Oversee day-to-day operations of the Grab & Go Market and Lounge Bar to ensure efficient and profitable performance.
• Maintain high standards of cleanliness, presentation, product quality, and guest service.
• Monitor outlet appearance, merchandising, and product displays to maximize sales opportunities.
• Ensure compliance with company policies, brand standards, and local health and safety regulations.

Coordinate with other departments to support seamless operations.

• Foster a culture of hospitality and service excellence.
• Address guest concerns promptly and professionally, ensuring timely resolution.
• Engage with guests regularly to solicit feedback and identify opportunities for service improvement.
• Create and implement initiatives that enhance guest satisfaction and loyalty.
• Monitor daily revenue, labor costs, food costs, beverage costs, and other key performance indicators.
• Identify opportunities to increase revenue through promotions, upselling, and merchandising strategies.
• Control expenses while maintaining service and quality standards.
• Recruit, train, coach, and develop outlet colleagues.
• Provide ongoing feedback.
• Create employee schedules that align with business demands and labor productivity goals.
• Promote a positive work environment that encourages teamwork, accountability, and professional growth.

• Manage ordering, receiving, storage, and inventory controls for food, beverages, and retail…