Manager, HRIS

If you are passionate about making a positive impact on the lives of those who sacrifice so much for our country, then you've come to the right place. Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Here at the USO, you'll have the opportunity to contribute to a meaningful cause and work alongside a diverse and talented group of individuals who are driven by a shared sense of purpose.

Join us in fulfilling our mission by becoming a part of Team USO. Together, we can make a difference in the lives of the people who serve and their families.

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it.

Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey:

• 96% feel good about how we support the community
• 94% are proud to tell others they work at the USO
• 92% say their work has special meaning—it’s not “just a job”
• 91% felt welcomed from day one
• Over 88% agree all employees are treated fairly, regardless of race or gender

The Manager, HRIS is responsible for procurement, implementation and ongoing maintenance and operation of one or more functional Human Resource Information Systems.

• Ensure all manual and automated system tasks related to recruitment/onboarding, compensation and benefits administration, HR management and training are completed accurately and on time, including but not limited to data entry/interfacing, salary administration, notifications, and personnel file maintenance. Document processes related to tasks and requirements.*
• Perform ongoing tests for new and existing system features to ensure system integrity and functional performance. Prepare, schedule and run reports and metrics for internal and external audiences.*
• As the HRIS subject matter expert, represent the interests of the HRIS to Departments and Regions, Payroll/Finance and IT. Manage and maintain Human Resource Information System user access and security procedures. Document and train HR administrators, Managers and Employee users on system capabilities and their proper use.*
• As directed by HR Leadership Team and in coordination with USO Information Technology resources, assist with analysis and determination of system/technological needs of the group. Research the various available systems and provide recommendations for appropriate databases and tools.
• Make first-line binding decision about HRIS features and functionalities and escalte concerns when uncertain.
• Manage and lead subordinate(s) and provide HRIS team members with developmental opportunities.
• Other duties as assigned.
• This is an in-person position located in Arlington, VA.

• Bachelor’s Degree in Information Technology, Business Administration or Human Resources.
• 5+ years progressively responsible work experience in an HRIS administration/management role, including prior experience successfully selecting and implementing an integrated HRIS. Including 1+ years in a supervisory capacity. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.
• General understanding of the Human Resources functional processes, information…