Senior Human Resources Business Partner

Job Title: Senior Human Resources Business Partner

Location: Richmond, VA

Dover Food Retail is looking for a Senior Human Resources Business Partner, who will function as a trusted business partner and coach for department leadership and an advocate for front-line employees. The Senior Human Resources Business Partner will be responsible for partnering with leadership to attract, develop & retain employees, create an environment of trust and positive employee relations, foster an environment of open two-way communication, and drive a safety culture within the site.

For assigned client groups:

• Serve as a trusted business partner and coach for frontline leadership.
• Observe and provide feedback to leaders on how they can be more effective in communicating priorities, setting expectations, providing resources, removing barriers to success, giving feedback (both good and bad), recognizing great performance and holding employees accountable when their performance is not meeting expectations.
• Manage the staffing process for both full-time and temporary resources.
• Manage the annual performance management and merit increase process for assigned client groups.
• Partner with department leadership to determine employee training needs and develop, coordinate and/or conduct training.
• Manage onboarding and exit processes.
• Conduct investigations as required to address employee complaints, violations of policies or concerns related to the ADA, EEOC, Title VII, ADEA, etc.
• Partner with leaders to develop and implement strategies to drive positive employee relations and effective 2-way communication.
• Be a trusted employee advocate for front line employees; serve as the first point of contact for employees for all HR-related issues and questions.
• Be a constant visible presence with assigned client groups to maintain a pulse of the organization and provide feedback and recommendations to department leadership. Strong commitment to spending time on the floor consistently, participating in GEMBA walks, kaizens, and other events. May require flexible hours to ensure coverage of all shifts.
• Lead HR process improvement initiatives as assigned; work with other members of the HR team to create and implement consistent HR processes, practices and policies (onboarding, exiting, staffing, attendance, etc.)
• Cross-Train with HR Administrator on transactional processes, serve as emergency backup
• Demonstrate advanced-level knowledge of principles, practices and procedures in areas such as recruitment, employee and/or labor relations, workers compensation, payroll, compensation and benefits, and managing business partnerships with cross-functional groups.
• Anticipate and plan for long-term human resource needs and trends in partnership with business management
• Serve as HR lead for local Business Leadership in absence of HR Manager

• Bachelor's degree in human resources or related field
• Minimum five (5) years of relevant experience as an HR Specialist, Generalist, or comparable role

• Demonstrated knowledge of employment and labor laws and regulations.
• Three years' experience providing HR administrator/generalist support in a production / manufacturing environment.
• Demonstrated leadership, coaching, and facilitation skills.
• Demonstrated ability to partner with employees at all levels of an organization.
• Excellent communications skills, both oral and written.
• Demonstrated ability to manage competing priorities in fast-paced and rapidly changing environment.

Knowledge & Expectations
- Requires working knowledge of computers with proficiency in Microsoft Office applications. Oracle experience a plus.

Language Skills - Good communication skills both written and verbal. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability
- Ability to solve practical problems. Must have a bias for action and ability to make decisions.

Physical Demands
- While performing the duties of this job, the employee is frequently required to sit and talk or hear. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with…