Senior Salesforce Developer

Senior Salesforce Developer (Sales, Service & Fonteva)

Organization: American Retirement Association (ARA)

Location: Hybrid (On-site 3+ days/week), Arlington, VA

Position Type: Full-Time | Exempt

The American Retirement Association (ARA) empowers retirement professionals to help all Americans achieve a secure retirement. Through education, advocacy, and innovation, we support a broad community of practitioners and organizations across the retirement ecosystem.

ARA is modernizing its member and customer experience on Salesforce, with Fonteva as our association management platform and integrated Sales Cloud and Service Cloud capabilities. We are hiring a senior, hands‑on developer who can also operate as a solution architect: shaping patterns, leading technical design, and delivering high‑quality builds that are scalable, secure, and easy to support.

This role partners closely with business stakeholders, IT leadership, and our implementation partner. You will design and build end‑to‑end solutions across membership, events, commerce, service/case management, sales, and reporting, while helping establish the technical standards and operational discipline required for long‑term success.

• Own technical design and delivery across Salesforce Sales Cloud, Service Cloud, and Fonteva, including configuration, Apex, Lightning Web Components (LWC), and Flow.
• Translate business requirements into clear solution designs (data model, security model, integration patterns, automation approach) with maintainability and scale in mind.
• Build and optimize for performance and governor limits (bulkification, async patterns, query selectivity), especially in a managed‑package environment (Fonteva, Docu Sign, etc.).
• Design and implement integrations using Salesforce‑native capabilities (REST/SOAP APIs, Named Credentials, Platform Events, scheduled/asynchronous processing) and/or middleware as appropriate.
• Establish and enforce development standards: code reviews, automated testing, documentation, release readiness, and change control.
• Implement a reliable Dev Ops approach using Git and modern deployment practices (SFDX/CI/CD; tools such as Copado or Gearset where applicable).
• Partner with the Fonteva implementation team to capture system intelligence and institutional knowledge, ensuring knowledge transfer, documentation, and a clean transition to steady‑state operations.
• Improve data quality and operational resilience through validation, automation, monitoring, and proactive remediation.
• Support and enable internal teams through training, technical guidance, and thoughtful change management; mentor other admins/developers as needed.

• First 30 days:
  Understand ARA’s operating model and key member‑facing workflows; establish development standards, environments, and release cadence; deliver a small set of high‑priority fixes/enhancements.
• By 60 days:
  Produce clear technical designs for upcoming work; improve observability and data quality controls; implement reusable patterns for automation and integrations; reduce rework through stronger testing and code review discipline.
• By 90 days:
  Operate as a trusted technical owner for the Salesforce/Fonteva platform; accelerate delivery without sacrificing quality; improve supportability with documentation and knowledge transfer; stabilize post‑launch operations with measurable improvements in cycle time and defect rates.

This is an opportunity to help shape a modern Salesforce architecture at a mission‑driven organization, with work that directly impacts how we serve members and scale our programs. You will have meaningful ownership, close partnership with leadership, and a platform roadmap that rewards strong engineering discipline and pragmatic solution design.

ARA offers a robust benefits package for full‑time employees, including:

• Medical, Dental & Vision Insurance
• Life Insurance
• Short‑Term & Long‑Term Disability Insurance
• Profit Sharing 401(k) Plan
• Defined Benefit Pension Plan
• Health Savings Account
• Flexible Spending Account
• Eleven Paid Holidays
• Eighteen Days of Paid Time Off
• Two Hours of Personal Leave…