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Hybrid Service Desk Analyst; Tier 1
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-02-15
Listing for:
Radiant Digital
Full Time
position Listed on 2026-02-15
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A local government technology department is looking for a hybrid Tier-1/Tier-2 Service Desk Analyst in Arlington, VA. This role involves providing technical support to internal employees, handling incidents and requests through various channels, and performing both in-office and remote troubleshooting. Candidates must have a high school diploma and be proficient in using Service Now. The ideal candidate will possess strong customer service and communication skills with some help desk experience.
Certifications like CompTIA A+, Security+, and Network+ are a plus.
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