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Technical Support

Platform Operations TPM: Drive Customer Experience

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: Amazon
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 127100 - 172000 USD Yearly USD 127100.00 172000.00 YEAR
Job Description & How to Apply Below
A leading cloud services provider is seeking a Technical Program Manager to drive operational excellence and improve platform support. This role involves monitoring internal customer support, resolving issues, and implementing efficient access management processes. The ideal candidate has at least 3 years of management experience, a relevant degree, and is adept in cross-functional collaboration to enhance user experience. Benefits include a competitive salary between $127,100 and $172,000, health insurance, and other perks.
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