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Hybrid Service Desk Analyst; Tier 1–- ServiceNow
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-02-17
Listing for:
Jobs via Dice
Full Time
position Listed on 2026-02-17
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading tech solutions provider is seeking a Service Desk Analyst for a hybrid Tier 1/Tier 2 role. Responsibilities include providing technical assistance, delivering Tier-1 support, and escalating issues as necessary. Candidates must have a high school diploma, proficiency with Service Now, and excellent customer service skills. Additional certifications like CompTIA A+, Security+, or Network+ are preferred. This position is based in Arlington, Virginia, and offers a dynamic work environment.
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