Senior Technical Program Manager

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck.

You get a personal Better Up Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal Better Up Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting—and the job description below feels like a fit—we really should start talking.

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include:
Austin, TX;
New York City, NY;
San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying.

We’re looking for a passionate and driven individual as an Individual Contributor to join our Technical Program Management team in Better Up’s Research & Development organization. The ideal candidate has a track record of successfully owning high business‑impact projects from inception to execution and rollout. You will be responsible for driving multiple product‑led programs and projects, as well as managing dependencies and stakeholders from our partner teams.

Your ability to handle ambiguity, make informed decisions, and create clarity for teams will be crucial in delivering successful outcomes for our customers. The ideal candidate will have a proven track record in program management, exceptional communication and leadership skills, strong project management expertise, and the ability to influence and inspire cross‑functional teams. (Past product or engineering management experience is a plus).

This role offers a great opportunity for you to support an innovative organization, shape the growing technical program management function, and utilize your talent for efficient program execution. As a team, we will deliver new products that surpass our customers’ expectations. If you are passionate about helping people reach their full potential, thrive in a fast‑paced startup environment where you can contribute to building the future, and have a love for project management and operational excellence, then this role is perfect for you.

• Bias towards impact — Set an example by demonstrating the values and behaviors promoted by the organization. Provide guidance and advice on direction and operations.
• Impact business priorities and deliver customer value by managing multiple programs and projects, ensuring successful delivery and achievement of desired outcomes.
• Navigate technical complexity with confidence — Drive technical discussions with engineering teams on API and platform architectures, integration patterns, and system design trade‑offs. Translate technical constraints into business implications and vice versa, ensuring alignment between technical solutions and program objectives.
• Bring clarity to complex scenarios by acting autonomously as a representative for your area. Make informed decisions and provide guidance to your wider team. Foster collaboration, communication, and trust among team members, while encouraging diversity and inclusion.
• Build strong cross‑functional bridges with stakeholders from both internal and external teams, including technical partners and integration teams. Foster collaboration and effective communication across organizational boundaries. Demonstrate exemplary…