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Senior Computer User Support Specialist

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: Strategic Operational Solutions, Inc
Full Time position
Listed on 2026-02-23
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Brief Overview of Position

Strategic Operational Solutions, Inc. (STOPSO) seeks a Senior Computer User Support Specialist to oversee escalated user support and provide leadership to help desk teams supporting 24x7x365 operations, incident management, training, and documentation tasks for a Military Customer.

Required Qualifications , Education, Experience, and Certifications
  • 4+ years tech/user support experience
  • Experience supporting or leading service desk/process improvement in military settings
  • Clearance:
    • Ability to achieve a SECRET clearance
Preferred Experience , Skills, and Qualifications
  • ITIL Foundations preferred
  • Associate's/Bachelor's in IT
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Position Requirements
10+ Years work experience
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