Field Office Deskside Technician

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now.

We are currently seeking a Field Office Deskside Technician to join our team in Arlington (REMOTE), Virginia (US-VA), United States (US).

The Field Office Deskside Technician provides onsite IT Services at Field Offices within Mission and Site Support Services under the Service Delivery Line of Business, delivering MACD (Move, Add, Change, Delete) support, proactive monitoring, and break/fix services to maintain reliable end‑user device operations. In addition to scheduled and on‑demand support, the Technician staffs a Tech Bar—an accessible walk‑up location for immediate troubleshooting and IT fixes—enhancing user satisfaction and minimizing downtime.

Proficient in troubleshooting, IT asset management, and customer service, the role ensures efficient handling of changes and repairs while contributing to comprehensive IT support that maximizes productivity across mission‑critical environments.

• Proficiency in troubleshooting end‑user devices
• Ability to provide on‑site IT support as needed
• Familiarity with IT asset management
• Strong communication and customer service skills

• Bachelor's degree, One‑and‑one‑half (1.5) years of additional experience can substitute for one (1) year of a typical degree program.
• Minimum 4 years of IT desktop support.
• Ability to obtain a Public Trust Clearance

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $55,836 - $116,326. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally‑required benefits.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please . If you'd like more information on your EEO rights under the law, please . For Pay Transparency information, please .