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Junior IT Service Desk Analyst - Hybrid
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-03-12
Listing for:
NetImpact Strategies
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
A federal IT support firm is looking for a Service Desk Analyst I to provide front-line IT support to federal customers in a hybrid environment. The role includes troubleshooting hardware and software issues while delivering high-quality customer service. The ideal candidate should have a relevant associate's or bachelor's degree, strong troubleshooting skills, and at least one year of IT support experience.
This position requires timely ticket triage and documentation, working within defined SLAs.
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