Program Analyst II; TS​/SCI

Strategic Analysis, Inc is looking for a Program Analyst II to provide integrated mission, operational, and technical support within a classified environment. This position operates at the intersection of IT infrastructure, executive coordination, and knowledge management, serving as a key liaison between technical teams and senior government leadership. The ideal candidate is a problem solver who understands both business and technical language and can translate operational requirements into actionable technical and policy solutions.

Supports senior leadership and technical teams;
Executes recurring responsibilities while contributing to process improvement.

• Action Officer (AO) Support
  • Draft, analyze, and refine executive correspondence, policies, briefings, decision memoranda, and program documentation
  • Track and manage action items across multiple stakeholders and program offices
  • Coordinate responses to leadership taskers and ensure timely completion
  • Develop executive-level summaries translating technical issues into operational and strategic impacts
  • Provide recommendations to government leadership on courses of action related to IT infrastructure, policy, and operational execution
  • Support meeting preparation, documentation, and follow-up tracking
• IT & Technical Operations Support
  • Provide Tier II IT support across classified and multi-network environments
  • Maintain and support hardware systems and user environments
  • Monitor systems and user activity to evaluate program performance and service effectiveness
  • Support infrastructure policy implementation and compliance
  • Coordinate with vendors and cross-functional technical teams to resolve system and operational issues
  • Assist with asset management and IT lifecycle processes
• Knowledge Management & Data Analysis
  • Maintain and organize knowledge repositories across secure environments
  • Develop and standardize documentation, SOPs, and system guides
  • Analyze operational and program data to support change management and performance improvement initiatives
  • Develop dashboards and reporting products using tools such as Power
    
    BI and Excel
  • Support configuration control and records management best practices
  • Improve documentation workflows to enhance information accessibility and continuity

• Active Top Secret / SCI clearance
• Bachelor's degree in Information Systems, Operations Management, Business, or related field
• 2+ years of experience supporting federal government IT environments
• Experience drafting and refining executive-level and technical documentation
• Experience supporting classified or multi-network environments
• Strong analytical and organizational skills
• Ability to translate technical issues into business and mission impacts
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)
• Experience with task management or ticketing systems (e.g., Jira)
• CompTIA Security+ certification (required or ability to obtain within 6 months)

• Experience supporting DoD, R&D, or technology-focused federal organizations
• Experience supporting executive leadership in an Action Officer or Program Analyst capacity
• Familiarity with change management processes
• Experience developing data dashboards or analytical reporting products
• Experience coordinating across multiple offices or agencies