ServiceNow Developer II

OVERVIEW

At iTech AG, we’re looking for a Service Now Developer II who’s excited to grow their career on one of the most widely used enterprise platforms in the world. In this role, you’ll help build and enhance Service Now solutions that improve how organizations deliver services to their users and customers.

You’ll work alongside experienced developers, architects, and platform owners in a collaborative environment where mentorship and learning are part of the job. The ideal candidate has 5+ years of hands‑on Service Now implementation experience, enjoys solving problems through clean configuration and scripting, and is motivated to develop deeper technical expertise.

If you’ve worked with HRSD or are eager to expand into it, that’s a strong advantage.

• Demonstrated experience designing and configuring Service Now HR Service Delivery solutions across core HR, Employee Center, Lifecycle Events and Case management, while leveraging HR playbooks
• Advanced experience configuring Now Mobile applications including applets, approvals, task execution, push notifications and deep linking
• Demonstrated skill and experience using UI Builder to design Workspace and Employee Center experiences, including page composition, client state management and component configuration
• Ability to pro-actively identify risks, dependencies and unintended impacts of configuration or customization decisions and propose mitigation strategies
• Experience delivering secure solutions for public sector clients
• Ability to follow SN best practices, balancing speed to value with sustainability
• Other duties as assigned

• 1+ years of hands‐on Service Now implementation experience, including configuration and scripting
• Service Now Certified System Administrator (CSA) (required)
• Familiarity working in a SAFe / Agile delivery environment, participating in ceremonies such as PI Planning, iteration planning, backlog refinement, standups, and demos
• Ability to troubleshoot platform issues, analyze requirements, and deliver enhancements with minimal supervision
• Strong written and verbal communication skills, including the ability to document technical work

• Bachelor’s degree
• Service Now CSA

• Service Now CIS certification preferred
• Service Now CAD

• Ability to obtain and maintain a Public Trust
• Pursuant to government contracts, US Citizenship is required

iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.

iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to  Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.