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IT Support HelpDesk/Support

IT Service Desk Analyst: Tier 1 & 2 Onsite Support

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: ALTA IT Services, LLC
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 20 - 27 USD Hourly USD 20.00 27.00 HOUR
Job Description & How to Apply Below
A technology service provider in Arlington is seeking a Service Desk Analyst to deliver Tier-1 and Tier-2 support. Responsibilities include troubleshooting hardware/software issues, maintaining knowledge articles, and assisting with technology integration projects. The ideal candidate should have excellent customer service abilities and be proficient in using Service Now for ticket management. This position offers compensation ranging from $20 to $27 per hour with an onsite work model.
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