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Senior Help Desk Technician II — ITIL-Driven Enterprise

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: CGS Federal (Contact Government Services)
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Senior Help Desk Technician II — ITIL-Driven Enterprise Support
A government services provider in Arlington, Virginia is seeking a Senior Help Desk Technician to deliver Level 1 & 2 IT support services. The role includes troubleshooting, user training, and maintaining IT inventories. Candidates should have experience with online meeting software and relevant certifications. The position offers benefits such as health coverage, 401k, and paid time off, aiming to support a collaborative work environment while contributing to government innovation.
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Position Requirements
10+ Years work experience
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