ServiceNow Technical Architect

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands‑on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

The Senior Architect is a highly experienced and certified Service Now Architect ready to lead and design the integration of Service Now Platform solutions. The Senior Architect will possess an in-depth understanding of the Service Now platform’s capabilities and its integration with third‑party technologies. They will ensure all designs created are reusable, reliable, and adaptive and oversee application architecture and develop roadmaps while being able to ask and answer advanced technical questions.

• 8+ Years of hands‑on Service Now experience, including platform architecture and enterprise module implementation
• Proven Leadership and stakeholder management capabilities
• Demonstrated expertise in deploying modules such as GenAI, ITSM, ITOM, SAM, HAM, HR, SPM, IRM, and CMDB
• Extensive experience across the platform and with integrated third‑party technologies
• One or more of the following Service Now certifications:
  • Service Now Technical Architect certification
  • Certified Application Developer (CAD)
  • Certified System Analyst (CSA)
  • Information Technology Service Management (ITSM)

• Certified Master Architect (CMA)
• Advanced Degree
• 10+ years of industry experience
• Proven experience integrating AI technologies into Service Now
• Experience with federal standards and requirements
• Additional Industry certifications such as PMP, Cloud, etc.
• Possess strong oral and written communication, presentation skills, project management, and mentoring skills

• US Citizenship

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland
. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience.

We accept applications on an ongoing basis and there is no fixed Final date to receive applications.

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. Every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included.

This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any…