Observability Engineer

Accenture Cloud First – Performance and Resiliency Engineering

Accenture Cloud First is the industry‑leading engineering group focused on redefining how companies operate and create value by employing cloud, data, and artificial intelligence for total enterprise reinvention. Our Practice is a team specialized in Observability, AIOps, Site Reliability Engineering, high performance systems, and performance diagnostics. The role involves driving technology innovation with our clients through the delivery of world‑class platforms.

• Explore the complex IT estates of our clients to understand their Observability‑AIOps capabilities and opportunities for growth
• Architect and implement enterprise Observability‑AIOps platforms and processes
• Employ and orchestrate use of AI tools to accelerate delivery, increase automation, and improve MTTx
• Amplify observability‑AIOps outcomes by accelerating adoption across technology and business organizations

Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.

• Minimum of 2 years of working with the Dynatrace Observability platform
• Experience deploying observability solutions in cloud‑native environments, including Kubernetes, Open Shift, or Docker Enterprise
• Hands‑on experience collecting performance data, analyzing, troubleshooting, and tuning
• Dynatrace Associate certification
• Bachelor's Degree or equivalent work experience of 12 years minimum. If Associate Degree, must have minimum 6 years work experience.

• Previous Consulting experience
• Experience with other observability platforms such as Splunk, App Dynamics, New Relic, Grafana, Datadog or similar
• You have experience integrating observability tools with ServiceNOW
• Experience in calculating system reliability metrics, including MTTD, MTTI, SLO, SLI
• Automation experience using Ansible, Terraform, Chef and other
• Experience delivering software designed for high concurrency, scalability, or availability
• Built tooling to improve reliability of systems, automated remediation of issues, or improve scalability
• Associate certification in any hyperscalar platform such as AWS, GCP, Azure

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. Compensation varies depending on location, role, skill set, and level of experience. The posting is open until 06/30/2026.

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture is an EEO and affirmative action employer of females/minorities/veterans/individuals with disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Applicants for employment in the U.S. must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.