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HelpDesk/Support

Tier II Deskside Technician – DoD IT & Security Specialist

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: Empower AI
Full Time position
Listed on 2026-05-19
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Empower AI in Arlington, Virginia is seeking a Mid-level Tier II Deskside Technician. This role involves providing deskside and remote support to users, managing hardware and software incidents, and ensuring security compliance. Candidates should have a Bachelor’s degree or equivalent experience, possess a TS/SCI clearance, and have at least 5 years of relevant experience. Strong customer service skills and the ability to work under pressure are essential.

This position offers opportunities for growth in a collaborative environment.
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