OCM Analyst

OCM Analyst

Category: Business Analysis (functional and technical)

Main location: United States, Virginia, Arlington

Position : J

Employment Type: Full Time

Do you have a proven interest in information technology and business and a passion for learning? Are you a go-to problem solver that is motivated to make an impact by crafting customized business efficiencies for our clients? If so, joining CGI as a Business Analyst could be the ideal opportunity for you.

You will join one of our many teams and work in a highly collaborative, fast-paced environment to provide expertise in designing, developing and executing solutions to enhance the quality of IT products and services for our clients. At CGI, you can explore your full potential – not confined by borders or pre-defined paths. You are empowered to tackle problems in your own unique way, which is not only valued and respected, but encouraged.

Working with various clients in the US Federal space, we support missions that foster national security, foreign relations and resilient democratic societies. Since 1976, CGI has partnered with the U.S. federal government to support a wide variety of organizations and unique missions. CGI provides a unique culture that gives you the freedom to innovate, to make decisions, and chart your own career!

This position is located in Arlington, VA.

• Support the development and delivery of OCM projects
• Support the expansion of CGI's Management Consulting Organizational and CM Practice
• Develop communication materials for various channels, and assist in developing video-based communications including scene design and script writing
• Work with both internal and external partners to define messaging, collect feedback, and refine messaging to promote the importance of OCM
• Collaborate with training development to identify and rollout curriculum, course content, course sequences, and organizational sequence
• Collaborate with Graphics Designers to build powerful, noticeable, and positive messaging;
  Collaborate with Instructional Systems Designers, Application Developers, and/or Systems Engineers to improve end-user features
• Participate in formal and informal forums (e.g., program reviews, status updates, reporting, and interviews)
• Coordinate communications events with clients and internal OCM teams
• Communicate with partners and end users directly, and through In-Process Reviews (IPR), the Project Knowledge Management (KM) Portal, and other channels
• Assist in maintaining the OCM project Organizational Plan

A Secret clearance is required to begin working onsite with our client, and a Secret clearance must be maintained throughout the project duration. Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.

• Bachelor's degree and 3-7 years of professional experience, with 3-6 years demonstrated experience in OCM approaches, tools, and techniques, communications; organizing training on both change and technical aspects; evaluation and reporting of progress; working with partners at all levels
• Additional experience in organizational assessment, design, and development; performance management; business process improvement; federal human capital; and/or customer experience management
• Excellent communication skills, both verbally and in writing
• Skilled content creator capable of developing captivating content and bringing creative ideas to change management projects and deliverables
• Experience in analyzing and reporting metrics on OCM or communication events
• Ability to both support external client and internal CGI Federal initiatives
• Familiar with supporting an OCM practice to drive growth

• 2+ Years of experience with Application Lifecycle Management tools (e.g. Jira, Confluence, TFS, Trello, Rally etc.) for issues tracking, Traceability Matrix, automated workflow, Risk Management, Metrics and Reports, etc.
• 2+ years of experience with MS PowerPoint, MS Word, MS Excel, Service Now, Share Point
• Experience working with…