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Help Desk Manager: Lead IT Support; Secret Clearance
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-06-02
Listing for:
BlueWater Federal Solutions Inc.
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Blue Water Federal Solutions Inc. is seeking a Help Desk Manager to support the Dept of the Navy at the Pentagon. The role involves overseeing the help desk team, establishing customer service standards, and tracking performance. Ideal candidates will have a Bachelor's Degree in an IT-related field, 5+ years of help desk experience, and must hold an active Secret clearance.
Accreditation in ITIL v4 and Helpdesk Customer Service is desirable. Blue Water Federal is an Equal Opportunity Employer and encourages all qualified candidates to apply.
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