Transportation Systems Specialist

Position: Intelligent Transportation Systems Specialist (ITS)
The Arlington County Transit Bureau, in partnership with Transdev, is seeking a detail-oriented and technically proficient Intelligent Transportation Systems (ITS) Specialist to support the development, integration, ongoing performance, and maintenance of intelligent systems within the public transit network.

This role serves as a critical link between Operations, Technology, and Planning, ensuring that transit services remain efficient, safe, reliable, accessible, and data-driven. The ITS Specialist will act as a key technical resource, supporting the integration and optimization of transportation technologies such as CAD/AVL systems, real-time passenger information signage, Automatic Passenger Counters (APC), and other advanced transit technologies.

Transdev is proud to offer:

+ Competitive compensation package of minimum $64,000.00 - maximum $90,000.00

Benefits include:

+ Vacation: minimum of two (2) weeks

+ Sick days: 5 days

+ Holidays: 12 days; 8 standard and 4 floating

+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability.

Benefits may vary depending on the location policy. The above represents the standard Corporate Policy

Responsibilities:

+ Demonstrates behaviors that are consistent with standards for professional and ethical conduct.

+ Assist in implementing, monitoring, and maintaining ITS applications such as Computer-Aided Dispatch/Automatic Vehicle Location (CAD/AVL), Automatic Passenger Counters (APC), real-time information systems, and digital signage.

+ Assist in the planning, procurement, implementation, and lifecycle management of ITS projects.

+ Assist in coordinating with vendors, internal departments, and external partners to ensure successful project delivery.

+ Assist in collecting, analyzing, and reporting on ITS data to support service planning, performance monitoring, and operational efficiency.

+ Assist in providing end-user training and technical support to Operators, Dispatchers, Supervisors and any other applicable staff members.

+ Assist in ensuring that ITS technologies comply with applicable industry standards and cybersecurity requirements.

+ Assist in identifying and evaluating emerging technologies and best practices in ITS that could benefit ART and provide recommendations for upgrades or enhancements.

+ Under general supervision, provide information technology support, including handling moderately complex staff inquiries and requests for assistance with computer hardware, software and mobile computing devices.

+ Assist in identifying, troubleshooting, and resolving moderately complex hardware, software, and mobile computing issues.

+ Assist in collaborating with various internal departments to identify, diagnose, and solve ITS issues.

+ Ensure issues that necessitate additional attention are escalated and addressed in a timely manner.

+ Demonstrate proficiency in using ITS-related tools and technologies.

+ Support fleet-wide hardware refreshes, including but not limited to major implementations such as modems/routers for the fixed-route fleet.

+ Other job duties, as assigned

SKILLS

+ Excellent verbal and written communication and interpersonal skills

+ Ability to work collaboratively across departments and with external partners/customers

+ Strong organizational, analytical, and project management skills

+ Ability to work independently, with minimal supervision

+ Strong problem-solving skills

MINIMUM QUALIFICATIONS

+ Bachelor's degree in Transportation Planning, Information Technology, Computer Science, and Engineering or related field, or equivalent years of experience.

+ Willingness to learn and adapt to new technologies, systems, and processes in an ever-changing public transit environment.

+ Proficient computer knowledge and skills, specifically in a Windows environment; excellent Microsoft Word, Excel, and Outlook skills are required.

+ Ability to communicate (read, speak, write, and understand) clearly in the English language.

+ Ability and availability to work standard business hours with occasional weekends and overnight hours.

PREFERRED QUALIFICATIONS

+ Fluency in Spanish or…