TCF CAB Technician

Responsibilities & Qualifications

RESPONSIBILITIES

* Provide round-the-clock support and monitoring of technical control operations, responding to trouble tickets, inquiries, and service requests from customers, DISA, and JSP service desks.

* Maintain COMSEC integrity for both PPTCFs including COMSEC inventories, keying material (KEYMAT) loading, and destruction in compliance with DoD standards.

* Generate regular reports and metrics on CAB performance, ticket resolution rates, customer satisfaction scores, and other key performance indicators, providing insights and recommendations for continuous improvement initiatives.

* Monitor and maintain the functionality of TCF equipment, including communication lines, cryptographic devices, and control systems.

* Ensure secure and uninterrupted data transmission within the facility.

* Respond to alarms and troubleshoot technical issues within the TCF environment.

* Conduct routine preventive maintenance checks on equipment to identify and address potential problems.

* Implement and adhere to strict security protocols for handling classified information within the TCF.

* Maintain accurate and up-to-date logs of system activity and security incidents.

* Assist with security inspections and audits of the TCF.

* Install, configure, and maintain network hardware and software within the TCF.

* Provide technical support to users accessing the TCF systems.

* Assist with implementing new technologies and procedures within the TCF environment.

* Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and Circuits.

* Provide comprehensive technical support and maintenance services to the Pentagon Primary Technical Control Facility (PPTCF), Pentagon Alternate Technical Control Facility (PATCF), and Mark Center.

* Experience with BICSI installation regulations and standards.

REQUIRED QUALIFICATIONS

* Experience:

* 2-5 years' experience

* Certifications:

* CompTIA Security+ CE

* Computing Environment Certification:

* CCNA or CCNA Collaboration

* Clearance:
Must possess Top Secret/SCI clearance

Overview

We are seeking a TCF CAB Technician to join our team supporting DISA JSP ETM in Arlington, VA.

Tek Synap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

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Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

* Location:

Arlington, VA

* Type of environment:
Office

* Noise level:
Medium

* Work schedule:

Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.

* Amount of Travel:
Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle,…