Program Manager II, Grocery Stores; WWGS), Produce​/Dairy Program Management

Position: Program Manager II, Worldwide Grocery Stores (WWGS), Produce/Dairy Program Management
Description

Join our Produce/Dairy organization to drive strategic programs that optimize our produce business from end to end. In this role, you will tackle challenging problems related to product quality, sourceability, seasonal product life cycles, and emerging retail technologies that enhance both distribution and store-level operations. You will leverage your data analysis capabilities to identify trends, develop strategic solutions, and collaborate across functional boundaries to deliver measurable improvements.

This position offers a unique opportunity to make a significant impact on Amazon's produce and dairy businesses while gaining exposure to broader grocery verticals. Your ability to translate complex data into actionable insights will help shape how Amazon delivers fresh, high-quality produce and dairy to customers.

Key job responsibilities

- Manage and prioritize complex, cross-functional program life cycles within the Produce and/or Dairy business

- Define new programs with clear scope and objectives, analyze business and operations data to identify trends, and implement improvements quantified by specific metrics.

- Lead weekly and monthly meetings with cross-functional stakeholders, ensuring effective collaboration across merchandising, operations, technology, and store teams.

- Apply relevant tools, including Excel and SQL, to track program progress and measure effectiveness against defined goals and timelines.

- Develop strategic documents and presentations that clearly communicate program status, results, and recommended changes in strategy to stakeholders at various levels.

A day in the life

Your day begins by reviewing key performance metrics related to your produce and/or dairy programs, identifying any concerning trends that require immediate attention. You'll lead cross-functional meetings where you'll guide discussions on program performance, collect stakeholder input, and align on next steps. Throughout the day, you'll analyze business and operations data using Excel and SQL, looking for patterns and insights to drive program improvements.

You'll document your findings and recommendations in well-structured presentations or documents that articulate the business impact and strategic direction for leadership review.

About the team

Our program management team within the Produce/Dairy organization is dedicated to optimizing the end-to-end business through data-driven strategies and cross-functional collaboration. We work at the intersection of merchandising, operations, and technology to enhance the quality, availability, and presentation of fresh produce and dairy for our customers.

The team focuses on implementing innovative solutions to complex challenges in the grocery space, with particular emphasis on reducing waste, improving quality, and enhancing operational efficiency. We partner closely with merchandising systems experts, store operations teams, and technology groups to develop and execute programs that drive meaningful business outcomes while improving the customer experience.

Basic Qualifications

- 2+ years of program or project management experience

- 2+ years of defining and implementing process improvement initiatives using data and metrics experience

- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

- Experience using data and metrics to determine and drive improvements

- Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- 3+ years of driving process improvements experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

- Experience with AI/ML technologies

- Grocery industry experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit  (Use the "Apply for this Job" box below).  for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy…