Solutions Architect - NPO, WWPS SA - NPO - Greenfield

Description

Are you passionate about helping mission-driven nonprofit organizations harness the cloud to expand their impact? Do you thrive at the intersection of customer obsession, deep technical breadth, and trusted-advisor relationships with the people running some of the country's most important nonprofit institutions? AWS is hiring a Senior Solutions Architect to partner with the AWS U.S. Nonprofits (NPO) General sub-vertical Sales team and serve as the single point of technical-advisor accountability for three NPO territories under a Senior Sales Manager.

In this role, you will work directly with Sales Account Executives to support 367+ active customer opportunities spanning Cloud Migration, Professional Services delivery, Generative AI Full-Stack engagements (Amazon Bedrock, Agent Core, Quick), and Amazon Connect contact center modernization. You will lead end-to-end customer engagements on a portfolio of Deep + Focus accounts - operating at the architectural-advisor altitude that nonprofit IT leaders, executive sponsors, and boards expect - and you will own the SA-side of opportunity progression that closes the territory's $7.4M go-get gap to FY26 quota.

You will join the broader AWS WWPS U.S. Nonprofits Solutions Architecture organization, which operates a force-multiplied model built on data-driven SA management, Kiro CLI / agentic-AI tooling for territory work, the GenAI Innovation Center (GenAIIC) accelerator mechanism for moving customer PoCs to production, and a strong Sales-SA partnership culture that treats AE quota success and SA technical-advisor outcomes as one shared mission.

As the new L5 SA on this sub-vertical, you will help complete that operating-model coverage by bringing the same partnership rigor to the Senior Sales Manager's Sales bench - alongside SA Manager support and full integration with the NPO SA org's tooling, mentoring, and TFC programs.

The right candidate brings 5+ years of customer-facing technical-advisor or Solutions Architect experience, deep multi-service AWS technical breadth (Compute, Networking, Security, Databases, plus a specialty in GenAI / Migration / Data & Analytics / Modern App Dev), and the judgment to run multiple complex customer engagements concurrently without per-deal escalation. Prior nonprofit, public-sector experience is a strong plus, as is hands-on experience with GenAI delivery on Amazon Bedrock / Agent Core, AWS Migration Acceleration Program (MAP / MAP-Lite), or Amazon Connect contact center work.

If this sounds like the kind of role where your technical depth, customer obsession, and trusted-advisor instincts can directly turn 367 nonprofit-customer opportunities into operationalized, mission-impact outcomes, we want to hear from you.

Key job responsibilities

As the Senior Solutions Architect on the NPO GEN sub-vertical, you will:

Lead end-to-end customer engagements on Deep + Focus nonprofit accounts - discovery, architecture review, proof-of-concept design, pilot execution, statement-of-work scoping input, and production-launch handoff - operating as the customer's primary AWS technical advisor.

Partner with Sales Account Executives and Senior Sales Manager to advance 367+ active opportunities through the AWS sales-stage funnel from Prospect / Qualified into Technical Validation, Business Validation, and Committed.

Own architectural-advisor altitude on the territory's Deep + Focus accounts - including the 6 Deep + Focus accounts in the GEN-01 territory alone - by participating in director-, VP-, and executive-altitude technical conversations, contributing to customer-facing roadmap and reference-architecture documents, and earning trust as the AWS technical voice the customer brings to its hardest decisions.

Apply the AWS GenAI Innovation Center (GenAIIC) accelerator mechanism combined with the AI Development Life-Cycle (AIDLC) framework to convert GenAI proof-of-concept engagements (Amazon Bedrock, Agent Core, Quick, Amazon Sage Maker) into production-launched customer outcomes.

Cover the four NPO operating pillars with technical depth and credibility:

Cloud Migration (AWS Migration Acceleration Program - MAP, MAP-Lite, RAPID;…