Principal UX Designer, AWS Marketplace and Partner Services

Description

AWS Marketplace and Partner Services (AMPS) is revolutionizing how software and services are discovered, bought, sold, and deployed in the cloud. As the premier digital catalog for AWS, we enable millions of customers to find and purchase software solutions from thousands of independent software vendors (ISVs), while empowering partners to build, scale, and grow their cloud businesses. We're the critical bridge in one of the world's largest and fastest-growing technology ecosystems, driving billions in commerce annually.

• Own the end-to-end UX vision and strategy across AWS Marketplace, Partner Central, and complete buyer journeys spanning discovery, procurement, and deployment, ensuring experiences are intuitive, scalable, and drive measurable business outcomes for thousands of partners and millions of customers
• Set the bar for B2B marketplace design by translating complex procurement, licensing, and partner management workflows into coherent, human-centered experiences that build trust and accelerate adoption
• Influence product and business direction, working with senior leadership to identify opportunities where design innovation can transform buyer, seller, and partner outcomes across the AMPS ecosystem
• Define and drive cross-service design standards including interaction models, experience principles, design systems, and reusable patterns that ensure consistency across AWS Marketplace, Partner Central, and adjacent partner surfaces
• Lead end-to-end design from strategy through execution: create user flows, wireframes, high-fidelity mockups, and interactive prototypes that effectively communicate detailed interaction behaviors
• Mentor and elevate designers across the organization, coaching teams and raising the overall quality of craft, storytelling, and execution
• Analyze buyer, seller, and partner problems using market research, data, user feedback, and usability findings to create on-brand design solutions that meet business goals and requirements
• Be a thought leader and design advocate, evangelizing design excellence and customer-centric thinking through compelling storytelling and cross-org collaboration
• Present design work to user experience teams, product stakeholders, and executive leadership for review, feedback, and alignment
• Partner with engineering teams to bring experiences to life: provide design specifications, create assets, review implementations, and ensure quality through delivery

As a Principal UX Designer for AMPS, you’ll own design across AWS Marketplace, Partner Central, and complete buyer journeys that impact millions of customers and thousands of partners worldwide. Your work spans the full breadth of our ecosystem - from how buyers discover and procure software, to how partners onboard, manage listings, and grow their businesses on AWS. You’ll lead design strategy from concept through execution, creating user flows, prototypes, and high-fidelity specifications that set the standard for marketplace and B2B experiences.

The AMPS UX team is a passionate group of designers and researchers dedicated to raising the bar on marketplace and enterprise B2B experiences. We work across the entire ecosystem - from buyer discovery and procurement to seller operations and partner enablement. Our creative work impacts millions of customers making critical software purchasing decisions and thousands of ISV partners building their businesses on AWS.

• 10+ years of design experience
• Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
• Experience in life cycle design projects from design strategy through execution
• Experience influencing senior leaders and driving alignment across geographies and business units
• Experience mentoring and elevating senior-level design talent

• Experience providing and effectively communicating strategic and tactical recommendations based on data
• Experience designing for accessibility and inclusivity
• Experience in any of the following:
  Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or Dev Ops
• Bachelor's degree or above in design, human-computer interaction (HCI), or Associate's degree
• Experience with marketplace, e-commerce, or two-sided platform design
• Track record of building and maintaining design systems at scale across multiple product surfaces
• Experience working with global, distributed teams and designing for international markets

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.