Research Coordinator

Job Title

Research Coordinator

Location

Arlington - Arlington, VA 22201 US (Primary)

Job Type

Full-Time

Category

Other

Career Level

Experienced (Non-Manager)

Travel Required

0 - 25%

Job Description

The Research Coordinator - Digital Platforms & Engagement supports the operational, digital, and communications functions of research and global health programs. Working closely with the FAST-TB Coordinating Center Administrative Director and Program Manager, t
he role contributes to the management of digital platforms, stakeholder engagement activities, and research support functions.

The position serves as a coordination point between technical teams, communications functions, and external stakeholders, supporting the maintenance and improvement of digital knowledge-sharing platforms, data visualization tools, and program communications.
The role combines platform coordination, content management, data support, and stakeholder engagement within a collaborative research environment.

MAJOR RESPONSIBILITIES:

Digital Platform Coordination and Management

• Coordinate the design, organization, and maintenance of SharePoint or similar knowledge-sharing platforms

• Manage user onboarding, permissions, access controls, and membership tracking for platform users

• Maintain document libraries, resource repositories, collaborative spaces, and structured content systems

• Monitor platform functionality and user experience, identifying and escalating technical issues as needed

• Coordinate updates, improvements, and documentation of platform workflows and governance processes

• Collaborate with IT and/or technical teams on system maintenance, integrations, and platform enhancements on a regular basis.

• Ensure organization, version control, and consistency of digital content and shared resources

Data Management and Reporting

• Develop and maintain dashboards and visual reports using Power BI or similar tools

• Compile, organize, and maintain data for reporting and analysis purposes

• Prepare routine progress updates, summaries, and reporting materials for internal and external stakeholders

• Maintain data documentation and reporting standards to ensure consistency across program outputs

• Generate visualizations and summaries to support program monitoring, engagement tracking, and decision-making

Communications and Stakeholder Engagement

• Coordinate preparation and dissemination of program communications, including newsletters, announcements, updates, and meeting summaries

• Maintain external-facing digital content and ensure information is current, accurate, and accessible

• Enhance current existing external website pages and interactive content to increase reach and activity across stakeholders and TB key experts
• Develop onboarding materials, user guides, SOPs, and orientation resources for platform users and stakeholders

• Coordinate meetings, webinars, workshops, and stakeholder engagement activities

• Prepare summaries, presentations, and communications materials for internal and external audiences

• Engage with partners, collaborators, and stakeholders to facilitate communication and strengthen participation across programs

• Update program contact lists and affiliations as needed

CULTURAL REQUIREMENTS:

• Trust
o Must operate with integrity and accountability
o Deliver high-quality work aligned with assigned objectives
o Be a dependable member of the team

• Teamwork
o Work collaboratively across technical and operational teams
o Treat all stakeholders with respect and professionalism
o Be adaptable in a dynamic work environment

• Communication
o Communicates clearly with internal and external stakeholders
o Listens actively and ensures understanding
o Shares information accurately and appropriately

QUALIFICATIONS/SKILLS AND KNOWLEDGE REQUIREMENTS:

• Bachelor's degree in public health, communications, information systems, data science, life sciences, or related field required;
Master's degree preferred

• 5+ years of relevant experience in research coordination, digital platforms, communications, or data support

• Demonstrated experience managing an external-facing website, including content updates, back-end administration, and working knowledge of…