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Tier II IT Help Desk | AV & Cloud Pro
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-06-17
Listing for:
Dexian DISYS
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Dexian DISYS is seeking a Tier II Help Desk Analyst in Arlington, VA. The Analyst provides advanced technical support and is responsible for troubleshooting and resolving issues for staff and contractors. Key responsibilities include handling escalated support requests, desk-side support for hardware/software, and AV support for events.
The ideal candidate should have advanced troubleshooting skills, experience with Service Desk ticketing systems, and proficiency in supporting Windows and cloud environments. Relevant certifications and experience are preferred.
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