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Tier II IT Service Desk Specialist
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-06-17
Listing for:
General Dynamics
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
General Dynamics is seeking a Service Desk Specialist to deliver Tier II support to a community of 4,000 users in Arlington, VA. This role involves managing incidents via Service Now, troubleshooting various technical issues, and ensuring compliance with service level agreements.
Responsibilities include resolving tickets independently, training end users, and maintaining documentation. Candidates must possess a Bachelor’s degree, an active SECRET clearance, and current CompTIA Security+ certification. Benefits include medical plans, a 401(k), and paid time off.
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