Network Operations Specialist

Job Number: R0242133

In today's fastmoving operational environment, the Army depends on a resilient, intelligently engineered network to accomplish its mission. As a Network Operations Specialist with Booz Allen, you'll be at the heart of that mission—ensuring the enterprise and tactical systems stay online, secure, and ready for anything. You will monitor network administration and maintenance operations, ensuring stable, high‑performance connectivity across complex and distributed environments.

When incidents arise, you will lead the resolution of network issues, restoring operations quickly and preventing recurrence. You'll bring extensive technical expertise to develop innovative solutions for complex problems, ensuring networks are not just functional but future‑ready.

You'll thrive in this role if you're a problem‑solver who understands that networks are more than wires and packets—they're operational lifelines. You'll collaborate with cyber, cloud, and systems teams to integrate Zero Trust principles, streamline network configurations, and strengthen resilience across systems. You'll help evolve, adapt, and accelerate toward modernization goals that directly support warfighters, joint mission partners, and national‑level readiness.

• 5+ years of experience in IT operations or administering enterprise network environments

• Experience performing second‑level troubleshooting for system, application, or network issues

• Experience using enterprise monitoring and incident management platforms, such as Service Now, JIRA, or EMS

• Experience escalating and coordinating with Tier 3 teams for complex problem resolution

• Ability to analyze logs, correlate events, and validate system‑level issues

• Ability to work rotating round‑the‑clock shifts, including nights, weekends, and holidays

• TS/SCI clearance

• HS diploma or GED

• Ability to obtain a Security+ CE, SSCP, CCNA‑Security, or GSEC Certification within 6 months of start date

• Experience supporting on‑call, after‑hours, or recall‑based operations models

• Experience with scripting, automation tools, or troubleshooting frameworks

• Experience analyzing dashboards, mission applications, system metrics, or infrastructure health tools

• Experience with SDWAN or multisite WAN solutions

• Experience with Army Enterprise Networks

• Ability to communicate effectively with technical and non‑technical staff and collaborate with cross‑functional engineering and mission teams in a high‑tempo environment

• Possession of excellent written and verbal communication skills

• Associate's degree in IT, Cyber, or Engineering preferred;
  Bachelor's degree in IT, Cyber, or Engineering a plus

• Industry cloud foundational AWS Cloud Practitioner, CompTIA Cloud+, or MS Azure Fundamentals Certification

• Security+ CE, SSCP, CCNA‑Security, or GSEC Certification

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well‑being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work‑life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full‑time and part‑time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs.

Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract‑specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $ (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees.

This posting will close within 90 days from the Posting Date.

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.