UX Designer

Job Information

• Job Title: UX Designer
• Location: Washington, DC
• Type: Direct Hire
• Work Model: 3 days onsite
• Security Clearance: DOD Secret Clearance Required
• Citizenship: U.S. Citizen

Actively searching for a UX Designer with an active DOD Secret Clearance to join our team. The UX Designer will create intuitive, user-centered designs for DOD enterprise applications, focusing on usability, accessibility, and visual appeal. This role collaborates with cross-functional teams including developers, product managers, and business analysts—to deliver modern, responsive solutions that meet both user needs and federal security standards.

• Conduct user research (interviews, surveys, workshops, usability studies) with Soldiers, HR professionals, and commanders to capture pain points and requirements.
• Create user personas and journey maps tailored to DOD operational environments.
• Apply Human-Centered Design (HCD) principles throughout the design lifecycle, including research, prototyping, and usability testing.
• Create interactive prototypes, wireframes, and user interfaces using Figma and Adobe XD.
• Document all design artifacts (wireframes, style guides, workflows) in contract management tools and obtain approvals through DOD governance processes.
• Support continuous UX improvement through feedback loops and usability metrics (e.g., System Usability Scale scores, task success rates).
• Develop modular, responsive UI components based on U.S. Web Design System (USWDS) 3.0 and DOD-specific branding standards.
• Ensure mobile-first, accessible design for web and mobile platforms, meeting WCAG 2.1 AA and Section 508 compliance.
• Integrate analytics and dashboards (Kibana, Oracle Analytics) to support real-time decision-making and user experience improvements.
• Embed in-app guidance (Oracle Guided Learning) and AI-powered support (Oracle Digital Assistant) for training and onboarding.
• Ensure all designs comply with DOD cybersecurity, accessibility, and audit requirements.

• DOD Secret Clearance and U.S. Citizenship.
• 3+ years of experience in UX design, including enterprise-scale applications.
• Proficiency with Figma, Adobe XD, and USWDS 3.0.
• Experience conducting user research, usability testing, and applying HCD principles.
• Strong communication and collaboration skills.
• Familiarity with DOD HR/pay processes and enterprise application design.
• Experience developing accessible, mobile-first, and responsive interfaces.
• Ability to document and present design artifacts for DOD governance and approval.

• Bachelor’s degree in information technology, Multimedia Design, or related field.
• Experience with analytics platforms (Kibana, Oracle Analytics) and in-app guidance tools (Oracle Guided Learning).
• Experience integrating AI-powered support and chatbots (Oracle Digital Assistant).
• Knowledge of DOD cybersecurity, accessibility, and audit standards.

• Health, dental, and vision coverage options.
• Spending accounts, life insurance, and voluntary plans.
• Participation in a 401k plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.