Configuration Management Lead

Job Description

GDIT is seeking a Configuration Management (CM) Lead to provide vital support to the Defense Enterprise Office Solution (DEOS) Cloud Service Offering contract.

Work is 20% remote and 80% onsite located at Arlington, VA or Fort Meade, MD.

• Drive the success of configuration management activities, ensuring all change control processes and standards align with Department of War (DoW) Enterprise Service Management Framework best practices.
• Design, facilitate, and manage change activities and workflows, ensuring seamless transitions while maintaining compliance with DoW directives.
• Develop computer systems specifications that address business requirements and fit with company/customer system architecture standards.
• Provide day‐to‐day support and processing of change requests (CRs) through their lifecycle.
• Verify incoming Request for Change (RFC) forms are correctly completed and supporting artifacts are included.
• Assign CR number, change category, and change type.
• Notify change requestors, implementors, and practitioners when their CR requires additional information and coordinate any updates provided.
• Ensure all Change Advisory Board (CAB) members vote on each change by the end of the review period.
• Track status through the CR life cycle and provide updates upon request.
• Communicate CAB member decisions to affected stakeholders.
• Design and implement change models and configuration workflows to optimize effectiveness and ensure compliance with DoW standards.
• Participate in change and release review and planning, ensuring alignment with operational goals and requirements.
• Develop and maintain the Configuration Management (CM) Plan in accordance with DoW Enterprise standards.
• Produce configuration and IT Service Management (ITSM) knowledge articles.
• Track and report on Defense Tasking Order (DTO) for enhanced configuration control.
• Summarize implemented change outcomes and lessons learned in After Action Reports (AAR).
• Coordinate deployment of User Interface (UI) releases, ensuring consistent and incremental delivery of functionality.
• Develop and present capability briefings to educate stakeholders and align configuration objectives with broader program goals.
• Maintain configuration baselines and develop effective auditing and status‑accounting practices to support compliance and operational requirements.

• Bachelor’s Degree, or four additional years of experience in lieu of the degree.
• Active Secret security clearance (minimum).
• CompTIA Security+ or equivalent for IAT Level II 8570 certification.
• Minimum 5+ years of related experience in configuration management or change management.
• Familiarity with CAB decision‑making processes and lifecycle management.
• Proficiency in developing and maintaining operational documentation (e.g., CM plans, firewall rulesets, SOPs).
• Knowledge of ITIL framework or similar change management best practices.
• Expertise in SharePoint Online and Microsoft Power Platform workflows for enhancing Configuration Management processes.
• Prior experience supporting DoW projects or familiarity with DoW Enterprise Service environments.
• U.S. citizenship required.

Comprehensive benefits and wellness packages, 401(k) with company match, paid time off, and a competitive salary range of $107,744 – $143,750 (subject to experience and location). Eligibility for additional benefits such as health, dental, vision, disability, life, and critical illness insurance.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans.