Senior Solutions Engineer

Senior Solutions Engineer

Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can't cram it all in here, but you'll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal Better Up Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal Better Up Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it's not for everyone. But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move.

Hybrid Work Policy & Hub Locations Better Up is a hybrid company that values in-person collaboration. Our US hub locations include:
Austin, TX;
New York City, NY;
San Francisco, CA; and the Arlington, VA.

Hybrid Expectation:
You will be expected to work from your local office at least 2 days per week (or 8 days per month) and should be able to realistically commit to this structure before applying. This hybrid role will require travel up to 25% of the time for client engagements.

If you are not located near a hub:
You will work as a fully remote employee. This remote role will require travel up to 50% of the time for client engagements and internal Better Up purposes.

This role is open to candidates across the US. Please review the above carefully and ensure the applicable model works for your situation before applying.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

At Better Up, we help organizations unlock the potential of their people — and that transformation starts with a solution that fits. As a Senior Solutions Engineer, you'll be the technical architect behind that fit. You'll sit at the intersection of platform capability and customer ambition, helping our enterprise buyers understand how Better Up works, how it integrates, and how it delivers on what matters most.

If you love translating complexity into clarity and building solutions that scale, this role is for you.

• Lead technical discovery sessions with enterprise stakeholders across IT, Info Sec, HRIS, and more
• Build and configure demo environments that bring the Better Up experience to life
• Deliver high-fidelity, narrative-driven demos tailored to customer goals and buyer personas
• Serve as the technical point-of-contact throughout the pre-sales cycle, including security, API, and integration conversations
• Design scalable solutions aligned to platform capabilities, delivery realities, and product roadmap
• Translate integration needs into clear, technically viable specifications
• Produce Solution Design Blueprints and drive alignment across Sales, Product, and Customer Success
• Support seamless handoffs into implementation by clarifying configuration logic and deployment readiness

• 4+ years in a Solutions Engineering, Pre-Sales, or Technical Consulting role in enterprise SaaS
• Demonstrated experience building functional prototypes or proof-of-concepts—ideally using tools like Python—to showcase solution feasibility, validate technical approaches, and drive alignment with cross-functional stakeholders.
• Experience working with HRIS, LMS, SSO, or API-based integrations in large-scale enterprise environments
• Strong ability to build and deliver tailored product demos that align to real-world business needs
• Deep understanding of data privacy, security, and compliance in global enterprise contexts
• Excellent communication skills with both technical and non-technical stakeholders
• Proven ability to create clear, reusable documentation that supports implementation and adoption
• Comfort advising across feasibility, architecture, and platform configuration tradeoffs
• Experience gathering and structuring product feedback to…