Salesforce Business Analyst​/Administrator

Salesforce Business Analyst / Administrator

Job Category: Information Technology

Requisition Number: MICRO
002370

• Full-Time
• Remote

Arlington, VA 22226, USA

Job Title: Salesforce Business Analyst / Administrator

Clearance Required: Public Trust – Federal Client requires US Citizenship

Work Location: Remote, Arlington, VA

• Partner with business users and stakeholders to gather requirements, develop user stories, and map as-is/to-be process flows to inform design and development.
• Configure and administer Salesforce CRM, Experience Cloud, Reports/Dashboards, and Einstein capabilities to meet business needs.
• Apply Agile development practices to manage and deliver enhancements, working collaboratively within sprint-based delivery cycles.
• Recommend and implement Salesforce best practices, prioritizing configuration over custom development wherever possible to achieve business outcomes efficiently.
• Support and configure Service Cloud and Experience Cloud solutions, leveraging Lightning Platform capabilities.
• Contribute platform expertise on Vlocity/Public Sector Solutions configuration, where applicable.
• Translate business requirements into scalable, maintainable Salesforce configurations and serve as a liaison between business and technical teams.
• Maintain platform documentation, including process flows, user stories, and configuration decisions.

• Three (3) years of direct, hands-on experience with Salesforce products and the platform.
• Demonstrated experience working within Agile development methodologies.
• Experience configuring Vlocity / Public Sector Solutions.
• Experience working directly with users to develop user stories and as-is/to-be process flows for design and development purposes.
• Strong working knowledge of Salesforce configuration best practices, with a preference for declarative solutions over custom code.
• Demonstrated experience with Service Cloud, Experience Cloud, and the Lightning Platform.
• Strong communication and facilitation skills, with the ability to translate business needs into actionable platform requirements.

• Additional Salesforce certifications:
  Beyond Administrator (e.g., Platform App Builder, Service Cloud Consultant).

The likely salary range for this position is $107,000 - $145,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

August 31, 2026

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company’s policy and benefits manuals. See below, to name a few:

• 15 days PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401(k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.