Manager, Product Design IC

Manager, Product Experience Design IC

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

About the Team

Our Global SME (Small Medium Enterprise) Team is a world-class team united by our desire to discover and unlock the next generation of business intelligence technology. You'll join our pioneering CX&D Squad in the Global SME division at Mastercard to design new User Experiences, drive innovation and conceptualize design thinking within our Mastercard products. You will collaborate with cross-functional teams to create impactful experiences that resonate with our target audience.

As a member of the CX&D Squad, you'll join us in our missions to accelerate the adoption of global SME product solutions, so millions of businesses can scale, grow and drive value to their customers. We're building the future for Small Medium Businesses at Mastercard.

About the role

We are looking for an experienced & dynamic Product Experience & Design Manager (IC) to join our Global SME Team  will play a critical role in designing the next generation of Mastercard's business solutions and data-driven products. Our UX team integrates behavioral science, data, design & technology to create future conceptual designs, iterate design systems, and develop new product solutions that elevate existing features.

If you're passionate about Design Systems and components, live in Figma, are driven by user-centric solutions, and are interested in learning advanced product design skills then we'd love to hear from you.

What you'll be doing

- Contribute to our design system between Design, Product and Engineering.

- Ensure that our User Experience optimizes business objectives and user engagement, working closely with Product Design partners & Product Managers.

- Ideate and conceptualize new features aligned with product strategies.

- Rapid prototyping of Proof-of-Concepts and MVPs using human-centered design principles.

- Create new visual designs, reusable components via high-fidelity assets, user flows, journey maps, and beyond, to achieve the best Customer Experience.

- Adapting & iterate Proof-of-Concept components onto our Design System.

- Continuously improve efficiency in the design process and the overall product experience by using atomic design principles.

Skills you should hold

- Over 6 years of UX/UI design experience for consumer-facing products and B2B solutions.

- A master on figma, hands on & experience with design systems, crafting & detailing design, dashboards & prototypes on Figma.

- Ability to iterate & craft detailing new components based on a design North Star.

- Strong UX focus and understanding of component properties, behaviours and grids.

- A solid understanding of User Experience with B2B and B2B2C business models, with experience in launching global products being a huge plus.

- Ability to think strategically about product strategy and articulate design iterations.

- Experience adapting to changes and implementing updates to keep the design system relevant.

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