M365 Copilot Governance & Adoption Change Management Consultant

Location:

Hybrid, Arlington, VA
Position Type:
Full‑Time, Project Based Consultant

Start Date:

ASAP through December 2026

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We are seeking a Governance& Adoptionconsultantwith strong experience ingovernance,organizationalchange, user adoption, communication, and training initiatives for Microsoft Copilot– M365.This role will help ensure a coordinated, well ‑ governed deployment that leads to strong adoption and measurable outcomes. The ideal candidate is skilled in delivering structured governance, training, and user adoption support, coordinating large stakeholder groups, and delivering structured rollout execution and high ‑ quality end ‑ user experiences for modern AI platforms.

• Deliver Copilot Governance practices focused on consistent and responsible usage within capabilities in Excel, Word, PowerPoint, and other M365 apps.
• Create job aids, quick reference guides, and training materials tailored to the organization’s workflows, processes, and user roles.
• Conduct live instructor‑led training sessions as well as asynchronous training (videos, recorded demos, user guides) for both pilot and full rollout phases.
• Capture, track, and analyze user feedback and common questions to recommend, inform governance improvements, and training content updates.
• Support change management and help drive consistent adoption across the user base.
• Provide ongoing guidance to help users understand Copilot capabilities, limitations, and responsible ‑ use expectations.
• Support overall consistency of Copilot usage patterns across the organization.

• Governance & Compliance :
  Experience developing and delivering governance frameworks, operating guidelines, or structured usage policies for enterprise technology tools. Familiarity with policy development, oversight processes, and accessibility (508) requirements. Ability to simplify complex concepts into actionable guidance.
• Stakeholder Engagement :
  Skilled at managing sponsors, end users, governance groups, and technical teams.
• Communication :
  Able to write clear, accessible technical and non‑technical communications and training materials for diverse audiences. Strong communication skills, especially in explaining technical capabilities to non‑technical audiences.
• Training & Facilitation :
  Strong presentation skills with experience delivering live training, demos, or workshops.
• Change Management :
  Experience supporting organizational adoption of new technologies and processes.
• Analytical Skills :
  Ability to evaluate pilot data, user feedback, trends, and operational impacts.
• Technical Aptitude :
  Comfortable working with AI tools and enterprise IT environments.
• Problem ‑ Solving :
  Demonstrated ability to troubleshoot issues and recommend solutions.
• Organizational Skills :
  Ability to manage multiple parallel work streams, deadlines, and priorities.

• Hands ‑ on familiarity with Microsoft 365 applications (Excel, Word, PowerPoint, Teams, Outlook).
• Experience supporting or governing AI ‑ assisted productivity tools (e.g., M365 Copilot, ChatGPT, or similar).
• Background in governance, compliance, or knowledge ‑ management practices.
• Experience driving OCM or adoption initiatives for enterprise technology programs.
• Experience designing trainings, surveys, support articles, and facilitating pilot programs.
• Familiarity with accessibility (Section 508) standards for training materials.
• Experience in regulated or government environments.
• Ability to translate technical concepts into…