Phone Technician - Secret clearance

Phone Technician

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Telecommunications Technician III for a career where your growth is just as important as the mission you support.

As a Phone Technician, the work you’ll do at GDIT will be impactful to the mission at the Joint Service Provider Enterprise Transport Management - Next-Gen (JSP ETM - NG) program at the Pentagon in Arlington, VA.

• Install, configure, and troubleshoot phones and network connectivity for customers in the National Capital Region (NCR)
• Meet clients with professional demeanor
• Plans network installations by using manuals and technical specification
• Documents adds, moves, and changes to system configuration using client documentation standards
• Terminate and test new cables to ensure that they are properly incorporated into the system and are in good working order
• Test circuits and components to isolate malfunctioning systems by using test meters
• Configure and deploy phones
• Meet with clients to assist with customer's training and configuration preferences for end devices
• Work with Remedy Ticketing System to track adds, moves, and changes
• Receive Equipment/Material delivered for our VoIP Team and Engineers
• Go to Client Warehouse to stage Equipment/Material stored and ready it for delivery
• Install phone firmware
• Inventory Voice Team supplies
• Receive bad phones from customers from different location, return to warehouse and ready them for return
• Transports equipment between warehouse and customer site

Bring your telecommunications expertise along with a drive for innovation to GDIT. The Phone Technician must have:

• Education:
  
  Associates Degree in a related technical discipline, OR the equivalent combination of education, technical training, or work experience.
• Experience:
  
  3+ years of related experience
• Technical skills:
• Security clearance level:
  Active Secret Clearance
• Role requirements:
  
  Experience with industry standard Voice over IP (VOIP), ISDN, and Analog phone installation

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support:
  An internal mobility team focused on helping you achieve your career goals
• Rewards:
  Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community:
  Award-winning culture of innovation and a military-friendly workplace

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.