Senior Knowledge Management Lead — Hybrid & AI-Driven
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-07-17
Listing for:
Humana Inc
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
AI Business & Operations, Information & Knowledge Management
Job Description & How to Apply Below
Humana Inc. is seeking a Senior Knowledge Management Professional to develop and manage knowledge assets, enabling efficient service delivery and AI/automation outcomes.
The role involves collaborating with HR, Tech, and business lines to ensure quality and consistency across policies, procedures, and FAQs. You will define tagging, metadata, and workflows, monitor usage metrics, and support content lifecycle management while aligning content with service delivery and strategic initiatives.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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