Sr Engagement Manager, AWS ProServe

Job :  | Amazon Web Services, Inc.

The Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud and trade solutions projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS‑based AI‑powered trade solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.

Applying AWS frameworks like Well‑Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems and make informed trade‑off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop trade domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As your career progresses, you’ll lead increasingly complex technical projects, shape cross‑organizational business and technical strategies and establish best practices in your domain.

You will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalated when appropriate, and drive projects to successful completion while exceeding customer expectations.

• Leading and managing complex cloud‑based AI‑powered trade solutions implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging trade business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and mapping them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and defining documentation standards
• Up to 50% international travel required to engage with international trade customers and implementation teams

• Bachelor's degree in STEM field
• 7+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale
• 7+ years of leading and delivering enterprise‑level IT engagements
• Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
• 5+ years of experience with international trade and global logistics

• 5+ years of delivering customer engagements in a professional services role
• Active project management certification (e.g., APM, CSM, PMI‑ACP, PRINCE2)
• AWS certification
• Experience with Agile and project management toolsets like Jira, Rally, Version One or Taiga
• Experience working with and presenting to C‑level executives, IT, and lines of business across organizations or equivalent

The base salary range for this position is as follows: USA, VA, Arlington -  -  USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at (Use the "Apply for this Job" box below)..

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit  for more information.

Posted: July 6, 2026 (Updated about 4 hours ago)