Technical Infrastructure Program Manager, Infrastructure Capacity Management; AWS

Technical Infrastructure Program Manager, Infrastructure Capacity Management

Job :  | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

• Manage difficult and/or cross‑functional infrastructure builds/goals.
• Work with multiple teams when program goals require it.
• Partner with vendors, customers, partner teams, and engineering teams.
• Own program communication and status updates.
• Adapt infrastructure builds to varying scenarios.
• Interpret dependencies of infrastructure builds and assess integration risks.
• Deep‑dive to define infrastructure requirements and dependencies for mature technical products.
• Understand business problems, workflows, technologies, automation/tools, and interdependencies.
• Partner with technical managers to secure resources, set project priorities, milestones, and drive delivery.
• Write PR/FAQs, support OP1–2 efforts, and create strategic program documentation.
• Accelerate progress by driving crisp and timely decisions, clearing blockers, and escalating appropriately.
• Influence customers, roadmap priorities, decisions, and engineering processes.
• Advise managers up to three tiers above your level.

• 3+ years of technical infrastructure management experience.
• Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software).
• Experience with varying scenarios of infrastructure builds.
• Bachelor’s degree in engineering, math, business, supply chain, or other related quantitative discipline.

• Experience creating, iterating, and improving end‑to‑end operations.
• Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems.
• 3+ years of professional experience in high technology or consumer electronics.
• MBA or advanced degree in engineering, operations research, mathematics, or other quantitative disciplines.

The base salary range for this position is: USA, VA, Arlington - $127,100 – $171,900; USA, VA, Herndon - $127,100 – $171,900; USA, WA, Seattle - $127,100 – $171,900 annually. Salary, sign‑on payments and restricted stock units (RSUs) will be included. Benefits include health insurance, 401(k) matching, paid time off, parental leave, and more. Learn more at (Use the "Apply for this Job" box below)./benefits
.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation, please visit /accommodations
.