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Growth Strategy Lead: Customer Experience & AI; Utilities
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-07-19
Listing for:
Accenture
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Accenture is seeking a senior leader to guide large-scale Utilities customer service transformations. The role spans assessment through implementation, owning roadmaps that improve customer trust, reduce cost to serve, and deliver measurable financial impact.
You bring 10+ years in strategy or management consulting with utilities domain experience, data-driven insights, and hands-on AI capabilities to translate emerging tech into practical roadmaps and operating models.
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