ServiceNow Developer

Posted Wednesday, July 15, 2026 at 4:00 AM

Koniag Data Solutions, a Koniag Government Services company, is seeking a Service Now developer with an active Secret clearance to support KDS and our government customer in Arlington, VA.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

• Working with customers to help define and document business requirements for the Service Now platform.
• Working with development team members to modify existing and/or code new Custom Applications and Service Portal widgets.
• Coordinating with data owners to ensure appropriate controls are placed on data distribution and ACL (Access Control List) configurations.
• Responsible for creating dashboards and advanced analytics using Performance Analytics and Service Now Reporting tools.
• Provide Tier 3 technical support for Service Now applications, including troubleshooting script includes, business rules, and client scripts.
• Responsible for application development using Service Now App Engine and Flow Designer.
• Responsible for supporting, updating, and securing existing Service Now instances and integrations (REST/SOAP).
• Design and create Service Portal pages and advanced Catalog Items.
• Implement automated workflows using Flow Designer to streamline administrative and IT processes.
• Design and develop advanced reporting capabilities using Service Now Spotlight and PA Indicators.
• Technical support in all facets of Service Now technology, from instance cloning and upgrades to working with database engineers on CMDB health and data repositories.

• 3+ years of Service Now development experience (Vancouver/Washington DC releases preferred).
• 3+ years of ITSM/ITOM implementation experience (replacing SharePoint development).
• Experience evaluating existing business processes to recommend and implement appropriate Service Now-based solutions.
• Experience with Service Now Performance Analytics preferred.
• Ability to multi-task and work with minimal supervision in a highly charged and fast-paced environment.
• Present deliverables/demos to audiences with a wide variety of technical knowledge.
• Excellent written and verbal communication skills, along with customer service and troubleshooting skills.
• Secret Clearance required.

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law.

We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

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