More jobs:
Tier 2 Help Desk Lead & CAB Manager; DoD IT
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-07-20
Listing for:
Validatek
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Valida Tek is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the help desk operations for a large DoD IT infrastructure program. You will be the primary liaison between the help desk and leadership to ensure top-tier support, performance, and process optimization across enterprise users.
Responsibilities include managing daily system support, enforcing standards, and guiding the team to deliver accurate, timely resolutions while maintaining exceptional customer service and
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