Storage Administrator; Entry Level to SME TS​/SCI Poly

Position: Storage Administrator (Entry Level to SME)  TS/SCI with Poly REQUIRED
** Storage Administrator (Entry Level to SME)  TS/SCI with Poly REQUIRED*
* ** Category:
** Database Administration

** Main location:
** United States, Virginia, Arlington

** Position :
** J

*
* Employment Type:

** Full Time

** Position

Description:

*
* CGI Federal has an exciting opportunity for Storage Administrators within our Intel sector advancing the national security mission through cutting edge technology.  You must have a passion for keeping pace with rapidly evolving technology advancements and leveraging your knowledge on a highly collaborative team to deliver state-of-the-art capabilities.

The Storage Administrator assists with monitoring data storage systems, running routine backups, and resolving basic space allocation tasks under the supervision of senior IT staff. The role serves as an entry-level position focused on building foundational data infrastructure skills.

CGI Federal is growing its high-performance team whose members share a passion for building high-quality, scalable, advanced IT solutions in a collaborative, fast-paced, outcome-driven mission.

This position is located in our Arlington office; however, a hybrid working model is acceptable.

** Your future duties and responsibilities:*
* Key Responsibilities (Entry Level)

- Backup Monitoring:
Track scheduled daily and weekly backup jobs across servers to ensure enterprise data is protected.

- Basic Provisioning:
Execute simple tasks to allocate disk space or file shares to end-users and servers as requested.

- System Monitoring:
Check storage hardware health, network switches, and available storage capacity using standard management tools.

- Issue Triage:
Create support tickets and escalate complex connectivity or hardware failures to senior administrators.

- Documentation:
Maintain and update basic IT diagrams, network topologies, and routine operating procedures.

Key Responsibilities (Junior Level)

- Storage Provisioning:
Allocate and map LUNs or shared drives to servers and virtual machines based on predefined requirements.

- Backup & Recovery:
Execute and monitor routine data backups, verify the success of backup jobs, and perform basic file or system restorations.

- Performance & Capacity Monitoring:
Run reports on disk usage, track data growth trends, and reclaim unused or abandoned storage capacity.

- Hardware & Software Maintenance:
Perform routine health checks, apply firmware updates, and help manage hardware life cycles.

- Tier 1 Troubleshooting:
Act as the first point of contact for storage-related incidents, such as latency issues, path failures, or access problems.

- Documentation:
Maintain and update network diagrams, operational procedures, and technical documentation.

Key Responsibilities (Mid-Level)

- Enterprise Storage Management:
Provision and manage block and file storage across multi-vendor environments (e.g., Pure Storage, Dell, Net App, IBM).

- Incident Resolution:
Troubleshoot complex, escalated storage issues, bottlenecks, and fabric/switch (Fiber Channel) connectivity problems.

- Performance Tuning & Monitoring:
Utilize monitoring tools (e.g., Grafana, Prometheus, vendor-specific consoles) to track latency, IOPS, and proactively identify bottlenecks.

- Data Protection & Recovery:
Execute and verify snapshot schedules, replication policies, and backup/restore operations to ensure strict recovery point and time objectives.

- Lifecycle Management:
Plan capacity, reclaim unused storage, and assist in non-disruptive firmware updates and hardware expansions.

- Automation:
Write and maintain scripts (e.g., Python, Bash, Power Shell) to automate routine provisioning and capacity reporting.

Key Responsibilities (Senior Level)

Architecture & Engineering

- Design, build, and scale highly resilient enterprise SAN, NAS, and distributed object storage infrastructures across hybrid on-premise and multi-cloud environments.

- Formulate long-term storage capacity planning and lifecycle management strategies tied to business continuity and global data growth.

- Evaluate and integrate bleeding-edge software-defined storage (SDS) and NVMe over Fabrics (NVMe-oF) architectures to eliminate performance bottlenecks.

Operations & Advanced Troubleshooting

-…