Salesforce Business Analyst​/Admin

Responsibilities & Qualifications

We are seeking a Salesforce Business Analyst/Admin

• Demonstrated experience with Agile development methodologies.
• Minimum of three (3) years of direct experience with Salesforce products and platform.
• Experience configuring Salesforce CRM, Experience Cloud, Report/Dashboards, Einstein, etc.
• Experience configuring Vlocity/Public Sector Solutions is desired.
• Experience working with users to develop user stories and as-is/to-be process flows utilized for design/development.
• Demonstrated knowledge of the best practices for Salesforce implementation using configuration to the greatest extent possible to achieve business outcomes.
• Demonstrated experience with Service Cloud, Experience Cloud, Lightning Platform, and associated product expertise.
• Experience configuring Salesforce CRM, Experience Cloud, Report/Dashboards, Einstein, etc

• Certified Salesforce Administrator.

• Public Trust Eligible

• Location:
  
  Arlington, VA
• Environment:
  Office
• Noise level:
  Low
• Schedule:
  
  Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs
• Travel:
  Less than 10%

U.S. Citizenship

Public Trust Eligible

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms;

talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. Tek Synap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”).

This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. Tek Synap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities.

If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact  for assistance.