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Advanced Help Desk Technician II – VIP Support
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-08-13
Listing for:
Aretum, Llc
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Aretum, Llc is seeking a Help Desk Technician II to provide advanced troubleshooting and deskside support for escalated Tier 1 incidents. The role operates from the IT Contact Center and TAC, focusing on complex issues, validating solutions, and guiding Tier 1 staff.
Given our federal contracting environment, candidates may handle CUI and must comply with security clearance requirements. Travel to client sites is anticipated to support project needs and business objectives.
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