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Technical Support Specialist — SaaS Expert
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-08-22
Listing for:
Bloomberg BNA
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Bloomberg Industry Group is seeking a Technical Support Specialist I to provide first-line product support, manage customer inquiries from contact to resolution, and troubleshoot issues across Bloomberg Industry Group products. You will deliver support via phone, email, live chat, and virtual meetings, building strong customer relationships through exceptional service.
You will research, analyze, and resolve issues, identify defects, and escalate complex problems.
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