M365 Program Manager

Dev Technology Group Arlington , VA ( 22205 )

6 DAYS AGO

M365 Program Manager / Delivery Lead

Position Overview

We are seeking an experienced M365 Program Manager / Delivery Lead to support a large Enterprise Microsoft 365 (M365) program for a key Department of Homeland Security (DHS) component agency. This role will lead a multidisciplinary team responsible for supporting, governing, enhancing, and modernizing a large-scale M365 and Power Platform environment.

The ideal candidate combines strong program and Agile delivery leadership with practical knowledge of Microsoft 365, Power Platform, tenant administration, governance, and application development. This individual will oversee a core team of approximately 15–20 resources
, along with periodic surge teams supporting priority initiatives.

The Program Manager / Delivery Lead will also serve as a trusted advisor to agency stakeholders, helping the customer navigate Microsoft platform changes, technical risks, emerging capabilities, mission priorities, and modernization opportunities.

Key Responsibilities

Program & Agile Delivery Leadership

• Lead a multidisciplinary team of approximately 15–20 M365, Power Platform, development, governance, and technical resources
  , along with periodic surge teams.
• Oversee multiple concurrent application development, modernization, tenant administration, governance, and operational work streams.
• Manage Agile delivery using Jira
  , including backlog management, sprint planning, prioritization, dependencies, releases, and delivery reporting.
• Balance planned development with operational support, emerging requirements, and mission-critical priorities.
• Track delivery metrics, risks, dependencies, and commitments while ensuring clear communication with contractor and government leadership.
• Maintain strong working knowledge of the Microsoft 365 and Power Platform ecosystems
  , including SharePoint Online, Teams, One Drive, Power Apps, Power Automate, Power BI, Dataverse, and related capabilities.
• Provide informed oversight of M365 tenant administration, configuration, governance, security, application development, and platform health.
• Work with technical leads to identify and address technical risks, service issues, governance concerns, and modernization opportunities.
• Ensure appropriate governance, security, lifecycle management, and federal compliance practices are incorporated into M365 and Power Platform solutions.
• Provide sufficient technical leadership to challenge assumptions, facilitate troubleshooting, assess business impact, and communicate recommended courses of action.
• Proactively monitor the Microsoft 365 roadmap, Message Center, product releases, service changes, and feature deprecations for potential agency impact.
• Coordinate technical impact assessments and response plans for Microsoft-driven changes and emerging requirements.
• Translate Microsoft technology changes and complex technical issues into clear operational and mission impacts for agency leadership.
• Serve as a key contractor interface with government program, technical, and executive stakeholders.
• Lead or support executive briefings, program reviews, roadmap discussions, and technical recommendations.
• Coordinate responses to high-visibility incidents, escalations, and urgent mission or leadership requests
  , ensuring issues are driven through resolution.
• Maintain oversight of program financial performance
  , including labor forecasting, burn rates, staffing plans, cost management, and alignment to contract funding and period-of-performance requirements.
• Develop and maintain resource and financial forecasts, identifying potential variances, funding constraints, or staffing risks early and recommending corrective actions.
• Coordinate with corporate finance, contracts, recruiting, and account leadership to support effective contract execution and workforce planning.
• Manage relationships and delivery coordination with subcontractors and teaming partners
  , including staffing, performance, financial considerations, and alignment to program priorities.
• Support contract modifications, surge requirements, staffing changes, funding actions, and other contractual activities as required

Accoun…