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Enterprise ITSM & CSI Lead: Drive Service Excellence
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-08-27
Listing for:
Quantum Sky
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Quantum Sky is seeking an Enterprise ITSM & CSI Lead to govern and mature IT Service Management across a large DoD program. The role requires onsite presence in Arlington, VA with some travel, coordinating CABs, dashboards, and CSI initiatives.
You will drive incident, problem, change, knowledge, and service continuity processes, partnering with Service Owners, Security, PMO, and operations to deliver measurable improvements and regulatory alignment.
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