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Federal Tier 2 Helpdesk Lead & SME
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-08-27
Listing for:
MartinFederal Consulting, LLC
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Martin Fed seeks an experienced Tier 2 Helpdesk Lead to support a federal customer and provide advanced technical assistance. You will lead daily Helpdesk operations and serve as the primary escalation point for issues not resolved by Tier 1.
This role requires DoD-level security clearance and is contingent upon award. The ideal candidate will have strong leadership, ITSM experience, and a proven track record in enterprise support environments, with a focus on timely problem resolution and
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