Management SME; O&M

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Arlington, VA, US

Salary Range: $ To $ Annually

About SHR Consulting Group:

SHR Consulting Group, LLC is a small business delivering enterprise IT, cybersecurity, and program management services to the Department of Defense and federal civilian agencies. We support mission-critical infrastructure at the Pentagon and across the National Capital Region, and we invest in our people through competitive compensation, professional certification support, and long-term career growth on stable, multi-year programs.

SHR Consulting Group is seeking an A
pplication Management Subject Matter Expert
to advise and direct the team responsible for enterprise and mission applications across the J-9 Hosting and Compute (HAC) portfolio. This is a Key Personnel position. You will own the availability, performance, and security posture of COTS, GOTS, and custom-built applications running on Platform Services managed infrastructure, and you will coordinate directly with the Operations Manager, the On-Site Program Manager, and Government leadership on application health, event management, and modernization planning.

Key Responsibilities:

• Advise and direct the contractor team managing enterprise and mission applications to ensure availability, performance, and security across the J-9 HAC application portfolio
• Provide technical leadership for the management, deployment, and sustainment of COTS, GOTS, and custom-developed applications
• Lead event management for applications experiencing service impact, driving diagnosis, workaround implementation, and restoration
• Oversee application configuration to support resource relocation, failover, and continuity of operations for Mission Essential Systems
• Direct the administration, configuration, and sustainment of web server software, web applications, client-server applications, interfaces, and application databases
• Ensure application changes are deployed and validated in test and pre-production environments prior to production implementation
• Govern compliance with DISA Security Technical Implementation Guides (STIG) and Security Requirements Guides (SRG) across the application portfolio
• Oversee patching and remediation of Information Assurance Vulnerability Alert (IAVA) findings and support application Risk Management Framework (RMF) accreditation activities
• Coordinate Authorized Service Interruptions (ASI) with service and application owners and represent application status in monthly In-Progress Reviews
• Interface daily with the Operations Manager and Government leadership on portfolio health, capacity, and improvement recommendations

Minimum Qualifications:

• Demonstrated ability to manage small to large applications in a complex enterprise environment
• Experience managing mission-critical applications configured to support resource relocations
• Experience in event management of applications experiencing service impact
• Knowledge of application management on Windows Server 2012 and higher and Red Hat Linux 7.0 and higher
• Minimum three years of work-related experience across the following areas: networks; physical and virtual servers; systems management;
  Public Key Infrastructure; IT customer support; VMware technologies; database administration (Microsoft SQL Server and Oracle); web server and application administration (IIS and Apache); application security; and project management
• Knowledge of current information technologies, computing platforms, and network systems including cloud computing, server virtualization, unified communications, collaboration tools, and enterprise services
• Demonstrated experience in a DoD IT environment and in a large, complex IT environment
• Demonstrated experience with DoD IT security practices, policies, and directives, and understanding of DoD Joint Information Environment (JIE) initiatives
• Experience maintaining cyber compliance and supporting performance-based order requirements
• Demonstrated ability to conduct service interruption event management and troubleshooting
• Strong oral and…